Who this policy covers
This policy describes how GridQuay handles information associated with gridquay.site. For privacy questions, contact support@gridquay.site.
Information you provide
The enquiry form uses your name, email, optional organisation, service selection, and project details to prepare an email on your device. The form does not send these details to a website server. We receive them only if you send the email through your email provider.
How information is used
Enquiries and subsequent correspondence are used to respond, clarify requirements, prepare proposals, deliver agreed services, and maintain relevant business records. We do not sell enquiry information or use the form as a marketing subscription.
Providers and technical data
Your email provider and our email provider process messages under their own terms. The website hosting provider may process IP addresses, request information, and security logs to deliver and protect the website. Their processing and retention follow their policies.
Retention and disclosure
We keep enquiry and project correspondence only as reasonably needed for the enquiry, agreed work, business records, and applicable obligations. Relevant providers may process information for those purposes. We may disclose information where legally required.
Your choices
Do not include passwords, payment card details, or sensitive personal information in an enquiry. You may contact support@gridquay.site to request access, correction, or deletion of information we hold, subject to applicable obligations and verification of your request.
Changes
This policy may be updated when our practices change. The date shown here identifies the current version.